Returns Policy

in-store return policy

seed factory stands by our merchandise and we will accept returns on any unopened or unused items in their original packaging with your original receipt for a full refund within 7 days from date of purchase.  thereafter, up to 30 days we will happily offer an exchange or store credit.

for any inquiries or questions please email us at help@seedfactoryatlanta.com.

returns made without an original receipt will be exchanged for store credit at current retail price.

* please note that sales on furniture, custom orders or personalized gifts are a final sale and can not be refunded.  all discounted items or promotional purchases are a final sale – no refunds or store credits available.

internet purchases return policy

seed factory stands by our merchandise and we will accept returns on any unopened or unused items in their original packaging with your original receipt for a full refund within 30 days of purchase.  returns made without an original receipt will be made at current retail price.  please note shipping costs will not be refunded.

* please note that sales on furniture, custom orders or personalized gifts are a final sale and can not be refunded.  all discounted items or promotional purchases are a final sale – no refunds or store credits available.

mail in returns or exchanges

please take the following steps to return your item:

mail your return to:  seed factory  1170 howell mill road  atlanta ga.  30318

for your security please send packages with an insured courier ( i.e. fed ex, ups or usps parcel post ) and retain a copy of your packing slip.  seed factory is not responsible for items damaged or lost in transit.

once we receive your package, we will promptly process and exchange or issue a refund.  if an original receipt or gift receipt is available please enclose with your return.

gift registry exchanges

we want you to love the seed factory gift you have been given – if you would like to exchange or return your gift, we are happy to replace it with another selection or issue a store credit.  you can return any unused item in it’s original condition in store or via mail.  all gift returns are for store credit only – no cash refunds are available.