shop faqs

shop hours
Monday thru Saturday  10am until 6pm

shop address
1100 Howell Mill Road  Atlanta, Georgia  30318

phone
(404) 355.2043

Our staff is ready to help with any customer service inquiries.

We’re available monday thru saturday 10 am until 6 pm.

phone (404) 355.2043 or use our contact form

seed factory accepts the following payment methods – visa, master card, discover and american express.

Yes, we offer our signature gift wrap online for $ 2.50 which is a natural kraft paper, twine with a letterpress to / from tag.

The gift wrap option will be presented at the shopping cart page and must be added to your shopping cart.

You will be prompted to include your gift message on the check out page.

We offer UPS GROUND SERVICE / domestic U.S. only / flat rate $ 9.99.  Shipments sent to Hawaii and Alaska will be sent using USPS tracked first class service. 

Orders are shipped same day and once an order has been collected you will receive an email from UPS with tracking information.

Orders placed over the weekend will be shipped the following Monday.

Please note we do not ship outside the U.S. at this time.

seed factory is required by Georgia state law to charge sales tax on a purchase when an order originates from a billing address within the state of Georgia.

All orders are handled & distributed thru our Atlanta shop and the sales tax rate is 8.9%.

No sales tax will be applied to orders which are billed to an address outside of Georgia.

Due to safety liability issues seed factory does not offer assembly services.

Product submissions are best emailed to our shop ( attn. rachel baba / store owner sproutatlanta@me.com.

Please know we receive quite a lot of new product submissions and it might take some time to review your product.  

I appreciate you sharing your information with us and will follow up directly if our budget / timing / season line up and we are able to bring in your line.

Appointments are not possible at this time.